Reference

Open legal clarity before you join

Our legal page puts account terms, privacy requests, cookie choices and India access conditions in one place before you open your account.

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CONTACT ROUTES

Check support for legal questions

Legal questions need a clear route, not a generic inbox. Use the paths below when you want to ask about account terms, privacy requests, cookie choices, wallet records or access wording for India. Include your account email, the payment reference if the matter involves UPI, Paytm or PhonePe, and a short description of what you want changed or checked.

Team online

Legal email requests

Send privacy, cookie and terms questions by email with your registered mobile number or account email. We route legal mail separately so the reply can address rights, records and wording rather than game help.

Chat escalation path

If you start in live chat, ask for a legal escalation and share only the reference number needed. The chat team can connect the case to our privacy or terms desk for a written reply.

Wallet record queries

For UPI, Paytm or PhonePe record questions, include the transaction ID, date and account email. We use those details to match wallet entries and explain what record is held.

DATA CARE

Browse how we protect account records

Our legal work covers how account data is collected, used, stored and corrected. We keep only the records needed for account operation, wallet checks, security monitoring, dispute handling and legal duties that…

Data collection scope

We collect account details you provide, device signals needed for security, and wallet references linked to UPI, Paytm or PhonePe actions. The legal purpose is account operation, verification and dispute handling.

Cookie choice handling

Cookie settings help us remember your preference, maintain login sessions and measure page function. You can change choices through the cookie control, and we record the latest setting linked to your browser.

Account security checks

Login alerts, device changes and unusual wallet activity may trigger extra checks. These checks are legal safeguards for your account and can require proof that the account and payment method belong to you.

Record retention period

We retain account and wallet records only for the period needed for service operation, dispute checks, security review and legal duties. When retention is no longer needed, records are deleted or made non-identifying.

Correction requests

If your name, mobile number or account detail is wrong, ask for a correction through the legal email route. We may request proof before changing records tied to wallet verification or account ownership.

Deletion and closure

You can ask for account closure or deletion of eligible personal data. Some wallet, dispute or security records may remain for a limited legal period, and we will explain what can be removed.

Discover answers on legal rights

These answers explain how our legal terms affect your account, data, cookies, wallet records and India access. They are written for quick reading before you open an account or raise a request. If your question involves a specific transaction or account change, contact us with your account email and the relevant UPI, Paytm or PhonePe reference.

The terms on this page apply to account creation, login, wallet use, game access and support contact. Access and eligibility depend on local law and are available where local law permits.

Email the legal contact path with your account email and mobile number. We verify ownership first, then prepare the records that can be shared under our privacy process and applicable law.

Yes, you can request a correction if a name, mobile number or account field is wrong. We may ask for proof before changing details linked to wallet checks or account ownership.

Wallet references are kept to match payments, handle disputes, confirm account ownership and meet legal duties that may apply. We do not keep them longer than needed for those purposes.

Cookie choices record your browser preference, keep login sessions working and support page function checks. You can change your setting through the cookie control, and the latest choice is used.

You can ask us to close your account through the legal email route. Some records may remain for a limited period where wallet disputes, security checks or legal duties still apply.

Use the legal email route if you are unsure whether access is allowed in your location. Access and eligibility depend on local law and are available where local law permits.

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